Privacy Policy

tk3666 processes your personal data only where we have a valid legal basis to do so. The legal bases we rely on are:

• Contractual necessity: Processing required to create and maintain your account, process deposits and withdrawals, and deliver the Services you have requested.
• Legal obligation: Processing required to comply with applicable laws, including anti-money laundering (AML) obligations, age verification requirements, and fraud prevention duties.
• Legitimate interests: Processing carried out for our legitimate business interests, including fraud detection, platform security, responsible gaming monitoring, and analytics — where these interests are not overridden by your rights.
• Consent: Processing carried out on the basis of your freely given, specific, and informed consent — primarily for marketing and promotional communications. You may withdraw consent at any time without affecting the lawfulness of processing based on consent before withdrawal.

We use the personal data we collect for the following purposes:

• To create, verify, and manage your tk3666 account.
• To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment methods.
• To verify your identity and age in compliance with our responsible gaming obligations. Players must be 21 years or older.
• To detect, investigate, and prevent fraudulent transactions, money laundering, and other prohibited activities.
• To provide customer support and respond to your queries, complaints, and account requests.
• To monitor your account for signs of problem gambling and apply responsible gaming tools where appropriate.
• To send you transactional communications including deposit confirmations, withdrawal notifications, and security alerts.
• To send you promotional communications about bonuses, tournaments, and seasonal offers — subject to your marketing preferences and consent.
• To improve the tk3666 platform through aggregated, anonymised analytics on user behaviour and platform performance.
• To comply with legal and regulatory obligations applicable to the operation of the platform.

3.1 tk3666 does not sell your personal data. We share personal data only with the following categories of third parties, and only to the extent necessary for the stated purpose:

3.2 Payment processors: We share financial data with payment service providers (including mobile banking operators) to process your deposits and withdrawals. These providers are contractually bound to use your data solely to execute payment instructions on our behalf.

3.3 Identity verification providers: We share identity and document data with KYC (Know Your Customer) verification service providers to fulfil our age verification and anti-fraud obligations.

3.4 Game content providers: Game studios and providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive limited technical session data necessary to deliver their game content. These providers operate under contractual data protection obligations.

3.5 Customer support platforms: We use third-party customer support software to manage and respond to player communications. Support agents access only the data necessary to resolve your query.

3.6 Legal and regulatory authorities: We may disclose personal data to law enforcement or regulatory bodies where required to do so by applicable law, court order, or to protect the rights, property, or safety of tk3666, our players, or third parties.

3.7 All third-party data processors engaged by tk3666 are subject to written data processing agreements requiring them to implement appropriate technical and organisational security measures and to process personal data only on our documented instructions.

4.1 tk3666 uses cookies and similar tracking technologies (including local storage and session storage) to operate the platform, remember your session, detect fraud, and understand how players use the Services.

4.2 The categories of cookies we use are:

• Strictly necessary cookies: Required for the platform to function. These cannot be disabled without breaking the Services (e.g., session authentication cookies).
• Functional cookies: Remember your preferences such as language settings and responsible gaming limits you have set.
• Analytics cookies: Collect anonymised data about how pages are used so we can improve the platform experience. This data is aggregated and does not identify you individually.
• Security cookies: Detect suspicious activity, protect against CSRF attacks, and support fraud prevention systems.

4.3 You can manage cookie preferences through your device or browser settings. Disabling strictly necessary cookies will prevent you from logging in to your tk3666 account.

5.1 tk3666 retains personal data for as long as your account remains active and for a further period as required by our legal and regulatory obligations after account closure.

5.2 Financial transaction records are retained for a minimum of five years from the date of the transaction to satisfy anti-money laundering record-keeping obligations.

5.3 Identity verification documents are retained for the duration of the account relationship and for a minimum period after closure as required by applicable law.

5.4 Customer support communications are retained for a period of three years from the date of the interaction, unless a longer retention period is required due to an ongoing dispute or legal proceeding.

5.5 Where personal data is no longer required for any lawful purpose and no legal retention obligation applies, we will securely delete or anonymise it.

As a player of tk3666, you hold the following rights with respect to your personal data:

• Right of access: You may request a copy of the personal data we hold about you at any time.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data we hold.
• Right to erasure: You may request deletion of your personal data where we no longer have a lawful basis to retain it, subject to our legal retention obligations.
• Right to restrict processing: You may request that we limit the processing of your data in certain circumstances, for example while a correction request is being resolved.
• Right to object: You may object to processing carried out on the basis of legitimate interests, including profiling for responsible gaming purposes, subject to our overriding legal obligations.
• Right to withdraw consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting prior lawful processing.

To exercise any of the above rights, contact our support team at [email protected] (plain text — not a clickable link). We will respond within a reasonable timeframe and in no case later than 30 calendar days from the date of your request.

7.1 tk3666 implements technical and organisational security measures appropriate to the nature of the personal data we process. These measures include SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, role-based access controls, regular security assessments, and monitoring systems designed to detect and respond to unauthorised access attempts.

7.2 Whilst we take data security seriously, no system can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify affected players as promptly as practicable and take all reasonable steps to contain and remediate the breach.

7.3 You are responsible for maintaining the security of your own account credentials. We strongly recommend using a strong, unique password for your tk3666 account and not sharing it with any third party. If you suspect your account has been compromised, contact support immediately.

8.1 tk3666 is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21.

8.2 If we discover that personal data has been collected from a person under 21, we will immediately suspend the associated account, delete the personal data, and forfeit any balance in that account pending investigation.

8.3 If you are a parent or guardian and believe that a minor has registered an account on tk3666, please contact us immediately at [email protected] (plain text — not a clickable link) so that we may take prompt action.

9.1 tk3666 reserves the right to update this Privacy Policy at any time. When we make material changes, we will notify registered players via the email address or mobile number on file at least 7 calendar days before the changes take effect, except where a shorter notice period is required by law.

9.2 The most recent version of this Policy is always available on this page. The effective date at the top of the page indicates when the current version came into force.

9.3 If you disagree with any changes to this Policy, you must stop using the Services and may request closure of your account. Your continued use of the Services after the effective date of a revised Policy constitutes acceptance of that revision.

10.1 If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data tk3666 holds about you, please contact our support team.

10.2 Contact email: [email protected] (plain text — not a clickable link). Our support team operates 24 hours a day, 7 days a week, Bangladesh Standard Time (UTC+6).

10.3 For urgent matters relating to a suspected account breach or data security incident, mark your message with the subject line "URGENT — Account Security" to ensure prioritised handling by our security team.